Privacy Policy

The security of personal information and the inviolability of private life are the fundamental basis of the operational activities of 22FUN Casino (“we”, “the Platform”). Any information entered by users (“Player”, “you”) into the system is processed in a highly secure environment. The Platform views the current rules not merely as a formal legal regulation, but as a public and comprehensive commitment to ensuring absolute transparency and accountability before every client.

22FUN Casino invests significant resources in modernizing technical tools and regular staff training. All processes of data collection, systematization, and storage are carried out in strict accordance with the Data Privacy Act of the Philippines (Data Privacy Act of 2012 / RA 10173), which guarantees the highest level of legal protection for players located in the Philippines.

Categories of Collected Data

To provide quality service, ensure transaction security, and fulfill regulatory requirements, the Platform collects exclusively the information necessary for the verification and correct functioning of user accounts.

Data Provided by the User

• The player’s full first name and surname
• Date of birth (to confirm the achievement of 21 years of age in accordance with the laws of the Republic of the Philippines)
• Email address (used for communication and sending service notifications)
• Mobile phone number (for passing the mandatory SMS verification during registration)
• Financial credentials (including linked wallet numbers for GCash, PayMaya, GrabPay, as well as partial bank account data or cryptocurrency addresses for conducting payments)

Automatically Collected Data

• The user’s IP address and geolocation tags
• Technical characteristics of the device (a smartphone when installing the APK application or a PC) and the type of web browser used
• Information about the operating system
• Internal access logs, site navigation history, and session parameters

Purposes of Information Processing

The processing of players’ personal information is performed on lawful grounds, proceeding from contractual obligations, legal requirements, and the legitimate interests of the casino. The main objectives are:

• Operational management of player accounts and providing access to site functionality (slots, live casino, sports betting, cockfighting, fishing games)
• Secure execution of financial transactions (crediting deposits and fast withdrawal of funds via local e-wallets)
• Identity verification (KYC procedure) and effective prevention of fraudulent activities
• Compliance with tax legislation and strict regulatory requirements in the gaming sector of the Philippines (including PAGCOR standards)
• Timely informing of users about critical security updates and bonus accruals

It is important to note that 22FUN Casino categorically does not use players’ personal information for commercial promotion or transfer it to third-party marketing agencies without obtaining prior, explicit, and informed consent from the user.

Data Transfer to Third Parties

Disclosure of information to third parties is minimized and occurs only on the condition of full compliance by partners with strict confidentiality standards. Data is transferred to the following categories of recipients:

• Licensed payment providers (integrators of GCash, PayMaya, GrabPay systems, and banking structures) for the successful execution of the client’s financial orders
• Official state regulators (including PAGCOR) and law enforcement agencies upon an official legal request
• Providers of specialized technological solutions (including gaming software providers such as Fachai) to maintain network stability and system security
• Legal partners in strictly regulated cases of dispute resolution or conducting internal investigations

Technical Protection and Security

22FUN Casino has deployed a comprehensive multi-level cybersecurity system that rules out unauthorized access. Protection is based on advanced industry standards:

• Application of cryptographic 256-bit SSL protocols for secure data encryption during transmission over the network
• Encryption of static databases according to the AES-256 standard
• Use of multi-level firewalls and 24/7 intrusion detection and prevention systems (IDS/IPS)
• Conducting regular independent penetration tests to proactively identify potential vulnerabilities of the web resource and the Android APK application

Employee access to information is strictly limited by a role-based model (Role-Based Access Control), and all staff actions are recorded in secure internal audit logs with timestamps. In the event of detecting the slightest threat or security incident, the casino activates an emergency response plan: localizes the problem, notifies the National Privacy Commission of the Philippines (NPC) within the statutory timeframes, and immediately sends clear instructions to affected users.

Storage Periods and User Rights

Personal details are stored on the company’s servers throughout the entire operational cycle and, as a rule, for 5 years after the official closure of the gaming account, which is dictated by the requirements of the Philippine Anti-Money Laundering Act (AMLA). Upon expiration of this period, the information is completely destroyed.

According to the RA 10173 law, players are granted unhindered rights to manage their data. You have the right to request full access to stored information, demand the correction of inaccuracies, restrict processing, or insist on complete data deletion (if this does not conflict with statutory reporting retention laws). A data portability right is also available.

To exercise any of the listed rights or obtain a detailed consultation on cybersecurity issues, users can at any time send an appeal to the Data Protection Officer of 22FUN Casino via the 24/7 Live Chat support or by official email. All official requests are reviewed within the legally established 30-day timeframe.